Dr. Katz must learn a new language to communicate concerns

Dr. Stevens spends his beach vacation just catching up on work

Donna attends a kaizen to cut back on meetings

Dr. Stevens has trouble with his data request from analytics

Donna's great news about pre-charting lands flat with Dr. Shah

Dr. Katz learns about phishing emails

Donna learns that she now has three bosses

The docs create their own star rating system

Dr. Katz shares his secret to HEDIS quality measures

Dr. Katz has to access an online privacy module